Frequently Asked Questions
Everything you need to know about shopping with Boden.
How long does standard UK delivery take?
Our standard delivery service typically takes 3 to 5 working days. We also offer next-day delivery options if you need your items sooner.
What is your return policy?
We offer a generous 90-day return window for most items. If you aren't completely happy with your purchase, you can return it in its original condition for a full refund.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. We recommend using our 'Fit Finder' tool to get a personalized recommendation based on your unique proportions.
Are your clothes sustainably made?
Yes, we are committed to ethical sourcing and sustainable fabrics. We prioritize recycled materials and ensure fair working conditions across our entire supply chain.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to follow your parcel's journey to your doorstep.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.